Robotic Process Automation (RPA)

While there is no question of the value of automation, certain obstacles exist that hinder the implementation of RPA and related technologies.  Multi-step business processes generally rely on time-consuming (and therefore costly) manual handoffs.  Further, legacy technologies sometimes lack the infrastructure and/or design to be compatible with the installation of digitally-based automation.  Finally, tribal knowledge shared among a small number of individuals and not disseminated among all individuals in the company who may eventually have need of it, increases the risk of missing or mishandling key steps in company processes (inefficiencies) and, of greater concern, increases the risk of creating single points of failure.  Overall, the inability to integrate automated solutions into existing structures forces companies to maintain manual processes that generally slow or potentially even dismantle productivity, with the undesired result of increasing costs and failing customers.

Sea Cliff provides clients with expertise to assist our clients in selecting, implementing, maintaining and upgrading automation tools, including but not limited to RPA and APA, that are customized for our clients’ specific needs.  Not only do we collaborate with our clients to integrate automated workflows and evaluate past, present and future productivity using data analytics and modeling, our automation specialists can mobilize robots to emulate human activities related to the digital capture, transformation, storage, and processing of their data.  Further, our experts have the theoretical and technical background to strategically select and program the appropriate robots with the capacity to secure data from legacy systems that lack APIs, saving the time and money involved in manually capturing data from mainframes. Our complementary expertise in APA is used to converge analytical models with automation, creating readily available and actionable insights that are essential in decision-making and governance. Appropriately mobilized RPA and APA are one of the Sea Cliff solutions that equip companies to increase their productivity and unlock measurable ROI.